Privacy policy.

Strong Arm Media LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through any other digital or offline means, including SMS/text messaging.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you to provide and improve our services.

Personal Information:

  • Name

  • Email address

  • Phone number (including SMS opt-in status)

  • Company or brokerage name

  • Billing and payment information

  • Property addresses for service bookings

  • Social media handles (if you tag or interact with us online)

Non-Personal Information:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Pages visited on our website

  • Date and time of visit

  • Referring URLs

We may collect this information when you:

  • Book a service

  • Subscribe to email or SMS updates

  • Fill out a contact form

  • Interact with us on social media

  • Visit our website

  • Communicate with us via phone, email, or text

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our real estate media services

  • Schedule and confirm appointments

  • Deliver digital content (photos, videos, floor plans, etc.)

  • Communicate with you about your account, upcoming shoots, and new services

  • Process payments and send invoices

  • Improve our website and services

  • Respond to inquiries or customer service requests

  • Send marketing communications, promotions, or service updates (only with your consent)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with the following categories of third parties:

Service Providers and Vendors:

  • Payment processors

  • Scheduling platforms

  • Photo and video editing services

  • SMS and email marketing platforms

  • Cloud storage providers

These third parties only receive the information necessary to perform their functions and are contractually obligated to keep it secure and confidential.

Affiliates and Subsidiaries:

We may share your personal information with trusted affiliates or subsidiaries. Any such sharing is governed by this Privacy Policy.

Legal Obligations:

We may disclose your information when required by law, court order, or to protect our legal rights or those of others.

4. SMS Privacy Policy

Strong Arm Media LLC may use your phone number to send text messages related to appointment confirmations, reminders, delivery of content, or marketing updates if you have opted in.

Third Parties That Help Provide the Messaging Service:

We may share your phone number and limited personal data with trusted vendors (e.g., SMS platforms, mobile carriers) only to deliver and support the messaging service. We do not share SMS opt-in data or consent with any third parties for unrelated purposes or marketing.

No Selling of SMS Data:

All SMS originator opt-in data and consent will not be sold or shared with any third parties for marketing purposes.

You may opt out of SMS communications at any time by replying "STOP" to any message.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may collect:

  • Session information

  • Preferences

  • Analytics data via tools like Google Analytics

You may control cookies through your browser settings. Disabling cookies may impact your ability to use some features on our site.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no data transmission over the internet or method of storage can be guaranteed to be 100% secure.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to or restrict certain data uses

  • Withdraw consent at any time (e.g., opt-out of emails or texts)

To exercise these rights, contact us at hello@strong-arm-media.com.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Zillow, Instagram, YouTube). We are not responsible for the content or privacy practices of those websites.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with the "Effective Date" revised accordingly. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you’d like to exercise your privacy rights, please contact us:

Strong Arm Media LLC
Email: hello@strong-arm-media.com
Website: www.strong-arm-media.com
Phone: 540-729-4964